An AI voice assistant is a software-powered system that can understand spoken language, respond conversationally, and complete tasks such as answering questions, booking appointments, taking messages, or providing information—automatically, without human involvement.

Unlike traditional answering services that rely on human operators, AI voice assistants use artificial intelligence to respond instantly, 24/7, with consistent quality and no wait times. They're scalable, cost-effective, and can handle multiple calls at once.

Almost any business that receives inbound calls can benefit, especially:

- Law firms

- Medical and dental offices

- HVAC plumbing, and home services

- Real estate agencies

- E-commerce and customer support teams

Yes. Most AI voice assistants can:

- Schedule appointments

- Collect names, phone numbers, and emails

- Send confirmation or reminder messages

- Take detailed messages for follow-up

Absolutely. The assistant can be trained to:

- Follow your specific scripts

- Ask custom questions

- Handle industry-specific tasks

- Speak in a tone that matches your brand

The assistant can:

- Offer to take a message

- Transfer the call to a human

- Send a follow-up text/email with more information

- This ensures the caller still has a smooth, helpful experience.

Yes. The AI voice assistant operates 24/7, so you never miss a call, even outside business hours.

Setup usually takes 3–7 days depending on customization needs. Once trained, the voice AI can go live and start handling calls immediately.

Yes. You don’t need to change your current number. The AI voice assistant can be connected through call forwarding, which can be set up in several flexible ways:

- All incoming calls

-Only unanswered calls (when you or your team don’t pick up)

- After-hours, weekends, and holidays

This ensures your customers always get a response, while you stay in control of when and how the AI steps in.

Yes. If a caller needs to speak with a real person, the AI can offer to transfer the call to a staff member or department based on your preferences. If no one is available, it can take a message or schedule a callback.

There’s no limit. Unlike a human receptionist, the AI can handle dozens of calls simultaneously. This ensures no caller is ever left on hold or sent to voicemail.

Yes. The AI supports the following languages, including English, Spanish, French, German, Portuguese (Brazil), Italian and Dutch. We can configure it to respond in one or more languages depending on your customer base.

Yes. You can select from a variety of male and female voices in different accents (e.g., American, British, Australian, etc.). The voice can be tailored to match the tone, style, and branding of your business.